How does our system work?
We use a wireless networking system around Ramona and the surrounding areas.

What kind of Modems / Radios do you use?
We use quality name brand manufacturers such as Motorola, Proxim, YDI,  Orinocco, Breezecom, Smart Bridges and Trango All which is all very reliable and secure.

How does it work?
Thunder Mountain Wireless mounts a small antenna (about the size of a small pizza box) and radio in a location near your roof and sends a signal to that antenna from one our remote locations. An Ethernet cable is then run into your home or office to send your computer the signal. (for single pc's you will need a network card installed already) We can provide one for the cost of $20 plus labor to be quoted at time of survey.







How fast is the service?
We offer speeds as low as ISDN and as fast or faster then cable and DSL depending on what plan you choose and some custom ones are available on request.

Where is your coverage area?
Please refer to the website and even if outside the service area we still may be able to service you.

How long does the install take? 
2-3 hours on average once a date and time are scheduled after verification of being able to receive the signal.

Is your signal secure.
Yes it is, we employ several security measures to make sure your data and our network is safe. Thunder Mountain Wireless uses all of the most current and available technology.
How many E-mail accounts do I get?
We give you up to 5 E-mails per account, more if needed on special request.

Do we use static or dynamic IPs?
We use static IP's and public ones on request for $5 more per month

What will my E-mail address look like?
xyz@tmwireless.com


Does the weather affect your system or quality of signal?
No, the weather is not a factor in receiving our wireless signal nor does it interfere with other things such as cell phone, cable and satellite systems.


Is there a trial period?
At this time we do not offer any trial periods due to the fact we are confident you will have a great and reliable service from Thunder Mountain Wireless. If there are any concerns on quality of service after installation please call and we will come and correct them ASAP.

Can I use this service at home as well as work?
Yes! You would have to purchase an additional antenna and radio to have the service work at your business and at home. Please ask about special pricing on this option if your business is in the  Barona Mesa areas.


Why choose Thunder Mountain Wireless?
We offer FAST reliable Internet service; as well as GREAT customer care before, during and after the installation is complete. We are not happy unless you are happy. We offer a secure network and offer the same if not faster service speeds then the competition for less and cater to special requests and or needs. In the near future we will be offering VOIP (voice over IP) in conjunction with VOIP Providers where you can make unlimited nation wide phone calls for as low as $39.95 per month!
Cable and DSL set ups can take a week or more.  Thunder Mountain Wireless can be set up in 2-3 days, and same day installations can be arranged time permitting.

How does this Wireless compare to Cable and/or DSL and/or Satilite?
Cable is frequently oversubscribed, meaning that the cable company doesn't use enough high-speed connections to the Internet backbone for the number of users on their system, which causes Internet access to slow down. DSL is limited by distance. DSL speeds decrease the farther away from the telephone company's CO (central office) you are, and doesn't work at all if you are more than 18,000 feet away (About 3 to 4 miles).

Wireless Internet access is one of the fastest options available today. Typically, users experience speeds of 1,000 and greater. ISDN runs at a constant speed of 128 to 144 Mbps. DSL speeds vary, but top out at about 1,500 Mbps. Cable modems can go as high as 1,500 Mbps or more. Wireless Internet access is more affordable than most broadband options because we use the "air" to transport the signal, not the Telcos expensive copper or the Cables companies expensive fiber.